aBrilliantBlog

I updated my software on my Nokia E61i a few days ago and the darn thing was running slow and doing funny things. So I decided to do a hard reset. With that done I had to input all the settings again and one of the first things I always do is go to the Nokia website and send the internet settings to my phone via sms. Well it wasn’t working so I thought I should just phone up AT&T and they would send them to me. Think again. They were very nice but told me they couldn’t help. My next thought was to call Nokia. I’m glad I did. The very nice women I got on the phone (I will with hold her name) wasn’t able to get the settings emailed to me so she just sent them to her personal phone. Wow someone took a vested interest in ME (this is one of the many reasons I’m loyal to Nokia). After she got the settings on her E70 she went in and walked me thorough inputting those mMode settings for AT&T into my phone. Walla! This woman is a genius. She got it right the first time.

I thought to myself, what if this happens again or when I get a new phone, I will need these settings and the Nokia woman said that the newer phones come with a wizard that is supposed to set it all up, but it won’t for AT&T. So what do I do, I ask her to email me the settings. She said she wasn’t able to for one reason or another but was nice enough to take her time and read them to me so I could type them and email them to myself to keep on file.

Thank you Nokia Customer Care!

Here is their number if anybody in the US needs help 888-665-4228