aBrilliantBlog

These are thoughts in my mobile life. By Jeb Brilliant

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SkyWest Airlines has the worst website I’ve seen in a long time

November 17th, 2008 · No Comments

I got on my computer this morning planning to check on a flight my cousin and his new bride were on because I was picking them up at Long Beach Airport.  Their itinerary I was sent said they were flying SkyWest Airlines so where do I go to check on their flight?  You guessed it, www.skywest.com.  Isn’t that where you would go?  Well if I wanted corporate information that’s the website to go to but if I want to check on the status of a flight and it’s expected time of arrival it is definitely not the website to visit.  I had no patience to dilly dally around and do Google searches to find out what I needed to so I called their corprate office and the nice women who answered told me I should have gone to Delta or United or some other airlines website.  SkyWest is the company flying the Delta rough in this case.  I can understand that, but why isn’t there some kind of information on the SkyWest website.  Something simple like a mashup of the 3 or 4 airline that they fly for and some options of how to find the flight info.

I was appauled at the web 1.0 feeling of this site.   Anyways, I got my cousin, met his wife and enjoyed a very nice visit.  I finally dropped them at the Port of Long Beach so they can go on their honeymoon.

I still don’t know how to find out the status of a SkyWest flight except for calling their corprate office.  Rediculous.

Tags: Rant

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