Mobile / Cell Phone Thoughts & Reviews

These are thoughts in my mobile life. aBrilliantBlog By Jeb Brilliant

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Iberia and American Airlines are a big disappointment

January 18th, 2009 · No Comments

iberia.jpgI flew Iberia airline earlier this week and again was very disappointed in the airline.  After having issues with our boarding passes at the airport we were told what terminal to go to but not what gate we would be using.  We were about 2.5 hours early for our flight and were told to wait an hour before the TVs at the airport would display our gate.  This is ridiculous when I’m told to be at the airport 3 hours in advance.  We had no idea what gate to  wait at, I can’t tell you how annoying this is when you have an (almost) 2 year old that needs to chill out but also be able to get up and run around.  A restaurant wasn’t a good idea either.

Once we were on the flight we were told only one of us had a vegetarian meal.  Are you serious?  Really?  Only one of us got veggie, what kind of stupidity is this.  Ok, maybe it was just a one time thing.  Nope, our second meal on the flight was the same thing, only one veggie meal instead of 2.  Plus the meals were beyond bad, one meal was boiled garbanzo beans and foul spinach.  I don’t have high expectations for airplane food, but it should not repulse the flier.

I sat next to a collage freshman from Morocco who was trying to get to the US for classes but had his flight canceled due to weather but didn’t get on another flight until Monday.  He was put up at a local hotel by Iberia but was not given his luggage.  He was stuck in the same clothing from Friday until Tuesday when we landed in Los Angeles.

Sadly I felt grateful that my luggage actually arrived, that’s pretty pathetic.

I will say there was one redeeming aspect to our flight and that was the stewardesses on the flight.  They were very nice and helpful.

After flying Iberia Airlines and American  Airlines I am hugely disappointed.  Portions of our trip was operated by American Airlines and part by Iberia.  Both airlines really showed a dark side, I have been a loyal One World flier for years and always try to fly with AA or one of their partners.  I’m not sure if that is going to continue.  I have to fly to Barcelona, Spain in a few weeks and Iberia seems to be the cheapest but I’m really not sure I’m going to fly with them.

I’m curious if they read what people write about them on the internet, in blogs or on Twitter.  Iberia or American, if your listening it would be nice to hear from you, just to  know that you are listening.  I can be reached via email at info at BrilliantExpos.com and on Twitter at @JebBrilliant.

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Tags: Rant · Review

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